Please click below for the answers to the most commonly asked questions. If you don’t find the answer to your question, please call our office at 573-884-9868 or email us at summerwelcome@missouri.edu.
 1. Why is it so important that I attend Summer Welcome?
Summer Welcome is Mizzou’s advising, registration, and orientation program for new students. This program will welcome and introduce you to the campus community. It is your opportunity to meet with an academic advisor from your intended major and complete your fall course schedule. Additionally, you will have the opportunity to meet new and current MU students, interact with faculty and staff, and learn about involvement opportunities beyond the classroom. At Summer Welcome you will receive answers to any questions you may have.
 2. How do I register for Summer Welcome?
Please go to newstudent.missouri.edu to register for one of the Summer Welcome sessions. You will need your user name and permanent password. You can complete your New Student Registration and Orientation (NSRO) or Transfer Student Registration and Orientation (TSRO) form as well. Your user name can be found on the letter that accompanied your NSRO or TSRO booklet. If you do not remember your password, you will need to go to myzou.missouri.edu and click on the link “Forgot Your Password?”
 3. I prefer not to register online for Summer Welcome. What are my options?
Choosing the online option allows you to submit the information more quickly and increases the likelihood of receiving one of your top choices of Summer Welcome sessions. The online method allows you to pay any fees with a credit card or echeck. However, if you prefer to register for Summer Welcome by paper, please contact the Office of New Student Programs at (573) 884-9868 or summerwelcome@missouri.edu.
All new MU students are required to pay a one-time enrollment fee of $300.00. The fee is refundable until May 1. This fee must be paid in order to participate in Summer Welcome. If you choose to pay your enrollment fee online through the Office of Admissions (enrollmentfee.missouri.edu), please allow 48 hours for the payment to process before attempting to register for a Summer Welcome session.
  5. Where is the schedule for Summer Welcome?
You will receive a schedule of session times and locations when you arrive at check-in. The first day will primarily be information sessions, and the second day will include advising and course registration, which each academic division does differently. The academic divisions will not allow you to meet with an advisor or register for courses if you do not attend all of the programs and events during Summer Welcome, so you must be here for the full two days.
 6. Where should I park for Summer Welcome?
Parking will be in the Virginia Avenue Parking Structure-LEVELS 4 and ABOVE ONLY. A parking permit will be included with your Summer Welcome confirmation letter. Please be sure to bring this permit to your Summer Welcome session and hang it on the rearview mirror of your car. You are subject to ticketing if you forget to display this permit or park in non-designated parking lots. The Office of New Student Programs is not responsible for ticket violations.
 7. Where do I check in for Summer Welcome?
Check-in will be from 7:30am – 8:30am in the Lower Bingham Lounge between Hatch and Schurz Residence Halls on College Avenue.
If any of your registered guests change their schedule and can’t attend, you must let us know at least three business days before your session and we will issue you a refund for all appropriate expenses. Call us at 573-884-9868 or summerwelcome@missouri.edu to make changes to your reservation.
 9. I will be arriving the night before my Summer Welcome session. Do you provide lodging?
Yes, we provide on-campus housing for the night before your Summer Welcome session for both students and parents. If you need such housing, please indicate this on your Summer Welcome Reservation form. If you are traveling a long distance and need an extra night, you can pay $24 for each additional night’s stay. Parents and other guests will each pay $29 for each additional night’s stay.
 10. When will my Summer Welcome session be over?
  11. Will my student be able to pick their roommate for the overnight stay?
All students may request a roommate to stay with them during Summer Welcome but this request will be processed based on both student requesting each other and our room availability.
  12. Where will parents stay?
Parents may choose to stay on campus for a fee or off campus in accommodations they plan for themselves. If on campus, parents will be staying in a Suite-style Residence Hall with a bathroom shared by up to four guests. Please take this into consideration before signing up for the stay. Guests of the same student may stay together if they choose.
  13. What is an academic guide and how do I replace the one I lost?
The Academic Guide is a planning worksheet that helps student’s start to figure out what classes they would like to take while they are here. It is not necessary to complete before the student meets with their advisor, but it is helpful. An extra copy can be found on our website on the main page under “Quick Links”.
 1. Why is it so important that I attend Winter Welcome?
Winter Welcome is your opportunity to meet with an academic advisor from your intended division and register for your classes. This time with your advisor is extremely important when entering the MU community. Additionally, the opportunity to meet professors and learn academic requirements will prove valuable for your first semester. You will receive answers to any questions you may have. Also, you will have the opportunity to meet other new and current Mizzou students.
 2. How do I register for Winter Welcome?
Please go to newstudent.missouri.edu to register for one of the Winter Welcome sessions. You will need your user name and permanent password. If you do not have this information, please go myzou.missouri.edu or call the MizzouIT Help Desk at (573) 882-5000.
All new on-campus degree seeking MU students are required to pay a one-time enrollment fee of $300.00. The fee is refundable until January 1. This fee must be paid in order to participate in Winter Welcome. If you choose to pay your enrollment fee online through the Office of Admissions (enrollmentfee.missouri.edu) or in person at the Cashiers Office, please allow 48 hours for the payment to process before attempting to register for a Winter Welcome session.
 4. Which session should I attend?
Both freshmen and transfer students may elect to attend any one of the three sessions.
 5. Where is the schedule for Winter Welcome?
You will receive a detailed schedule when you check-in for your session.
 6. Where should I park for Winter Welcome?
Virginia Avenue Garage has been designated for Winter Welcome participants. Parking attendants will be outside the parking garages distributing temporary parking permits between 7:45-8:30 AM. Please place it on the dashboard of your car facing up in the windshield. You are subject to ticketing if you forget to display this permit or park in non-designated parking lots. The Office of New Student Programs is not responsible for ticket violations. A map with directions is located in the link, Check-In and Parking.
 7. Where do I check in for Winter Welcome?
Check-in will be from 7:45a.m. – 8:45a.m in the Food Court at the MU Student Center at the corner of Rollins Street and Hitt Street. You can find a map with directions in the link, Check-In and Parking.
If any of your registered guests change their schedule and can’t attend, you must let us know at least three business days before your session and we will issue you a refund for all appropriate expenses. Call New Student Programs at 573-884-9868 to make changes to your reservation.
 9. When will my Winter Welcome session be over?
Most students will complete Winter Welcome before or at 5:00pm.
 10. I will be arriving the night before my Winter Welcome session. Do you provide lodging?
We are unable to provide on-campus lodging for the night before your Winter Welcome session.
Please visit the following website for a list of local hotels and motels:
http://www.visitcolumbiamo.com/web/where_to_stay/index.php
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 1. Why is it so important that I attend August Orientation?
August Orientation is your last chance to attend Mizzou’s advising, registration, and orientation program for new students. This program will welcome and introduce you to the campus community. It is your opportunity to meet with an academic advisor from your intended major and complete your fall course schedule. Additionally, you will have the opportunity to meet new and current MU students, interact with faculty and staff, and learn about involvement opportunities beyond the classroom. At August Orientation you will receive answers to any questions you may have.
 2. How do I register for August Orientation?
Please go to newstudent.missouri.edu to register for one of the August Orientation sessions. You will need your user name and permanent password. Your user name can be found on the letter that was mailed to you with your acceptance letter. If you do not remember your password, you will need to go to myzou.missouri.edu and click on the link “Forgot Your Password?”
 3. I prefer not to register online for August Orientation. What are my options?
Choosing the online option allows you to submit the information more quickly and increases the likelihood of receiving one of your top choices for August Orientation sessions. The online method allows you to pay any fees with a credit card or echeck. However, if you prefer to register for August Orientation by paper, please contact the Office of New Student Programs at (573) 884-9868 or summerwelcome@missouri.edu.
All new on-campus degree seeking MU students are required to pay a one-time enrollment fee of $300.00. The fee is refundable until May 1. This fee must be paid in order to participate in August Orientation. If you choose to pay your enrollment fee online through the Office of Admissions (enrollmentfee.missouri.edu), please allow 48 hours for the payment to process before attempting to register for an August Orientation session.
  5. Where is the schedule for August Orientation?
You will receive a schedule of session times and locations when you arrive and check-in. The first half of the day will primarily be information sessions, and the second half of the day will include advising and course registration, which each academic division does differently. The academic divisions will not allow you to meet with an advisor or register for courses if you do not attend all of the programs and events during August Orientation, so you must be here for the full day.
 6. Where should I park for August Orientation?
Parking will be in the Virginia Avenue Parking Garage-LEVELS 4 and ABOVE ONLY. A parking permit will be handed out at the parking garage from 7:30-8:30 a.m. Please be sure to place it on the front dashboard of your car. You are subject to ticketing if you forget to display this permit or park in non-designated parking lots. The Office of New Student and Parent Programs is not responsible for ticket violations.
 7. Where do I check in for August Orientation?
Check-in will be from 7:30am – 8:30am at the MU Student Center, Food Court. The building is located ont he corner of Hitt & Rollins Street.
If any of your registered guests change their schedule and can’t attend, you must let us know at least three business days before your session and we will issue you a refund for all appropriate expenses. Call us at 573-884-9868 to make changes to your reservation.
 9. When will my August Orientation session be over?
Students attending a one-day session will complete their activities by 4:30pm.
 1. What will change?
As of February, 2009:
- New Student Programs will no longer accept Visa-branded credit cards for Summer Welcome, Winter Welcome and August Welcome online registration payments.
- If you choose to make payments online using American Express, MasterCard or Discover branded cards, the third-party vendor will add a convenience fee of 2.75% to the transaction. This applies to debit and credit transactions.
- To avoid the convenience fee, students and parents are able to make payments directly from any checking or savings account by using our secure web payment option (Electronic Funds Transfer), simply by entering the bank/financial institution routing and account number information at the time of online payment.
- Credit card payments will only be accepted via the Internet. New Student Programs will continue to accept cash or check for onsite payment.
 2. Why were these changes made?
- While credit card payments offer a convenient way for students and parents to make payments for registration, the cost to the University for providing this convenience has grown to approximately $2,000,000 annually. In our current budget situation, the University must examine all the charges we pay. Therefore, the University has decided to require those who use this convenience to cover its cost.
 3. How did the University arrive at the 2.75% amount?
- This amount was set by our third-party vendor.
 4. Why eliminate Visa-branded cards?
- Unlike American Express, MasterCard and Discover, Visa will not allow a service charge that varies with the amount of the transaction (a percentage-based fee). The University was unable to negotiate an acceptable method of assessing an appropriate service charge for Visa payments.
 5. Are other colleges and universities making similar changes?
Many colleges and universities have already made similar changes to their credit card payment policies. The University of Missouri has attempted to negotiate changes in its arrangements with its credit card providers to avoid having to make these policy changes. However, those negotiations have been unsuccessful.
 6. How can I avoid paying the 2.75% fee?
- Other payment options we offer include:
- Cash
- Check
- E-check
 7. Why can't I use a credit card onsite?
- Credit card rules say that convenience fees must be charged for all payment types for a given payment location. If we allowed credit card payments at the cashier’s window, then we would also have to add the convenience fee to check and cash transactions. Therefore, we had to move all credit card payment processing to a third-party credit card processor. The University of Missouri will provide computer workstations near the Cashier’s office for use by our walk-up customers who choose to make an on-line bill payment with a MasterCard or Discover card.
 8. Can I use my Visa elsewhere on campus?
- These changes only apply to payments on the student account and New Student Program Welcome events. Other payments are not affected by this policy.
 9. Who can I talk to about these changes?
- Questions may be directed to New Student Programs Office:
- Columbia:
- Phone: (573) 884-9868
- E-mail: rielleyd@missouri.edu
- Mailing address: 2500 MU Student Center, Columbia, MO 65211
 1. How do I register for orientation?
 2. I can't log in, how do I reset my password?
 3. I prefer not to register online for an orientation Program. What are my options?
  4. When I try to register for orientation, I am told I have to pay a $300.00 fee. What is this fee?
Please contact our office at 573-884-9868, we will need to reset your enrollment fee. This will reset the system so you don’t have to pay it twice.
If any of your registered guests change their schedule and can’t attend, you must let us know at least three business days before your session and we will issue you a refund for all appropriate expenses. Call us at 573-884-9868 to make changes to your reservation.
  7. What if I need to change my date?
If you need to change the date of your session, call our office at 573-884-9868, and we will accommodate you as best we can. Please be prepared with the Student ID number and several alternative date selections, as advising may be closed for the session you want.
  8. When will I receive a confirmation letter or email?
You should receive your confirmation letter approximately two weeks after you submitted both your payment and reservation.
  9. What if I lose my parking permit?
You may pick one up at the entrance of the parking garage on the morning of check-in. Please ask one of the Leaders or staff if you are checking in and still do not have a permit.
  10. What if I need to add/remove a guest?
If you need to change any guest reservations, please call our office and we will make the corrections for you. You must let us know at least three business days before your session and we will issue you a refund for all appropriate expenses. Call us at 573-884-9868 to make changes to your reservation. Upon adding any information, you may be asked to send a check or money order to our office for the difference.
  10. How do I get directions to campus?
Directions will be sent with your confirmation letter. If you do misplace it, please check our website for updated information and Quick Links for directions.





