Parent & Family Resources

A student’s transition to Mizzou is shared by the whole family. Attending orientation as a family member allows you to get answers to your questions and address your concerns about your student’s college journey.

Orientation presentations and activities are designed to help you gain additional information about the resources available to your student as they get settled on campus. To get the most out of these activities, we encourage you to watch the videos and explore the links on this page so that you come into orientation informed and ready with questions for our staff.

Your student will have access to these resources (and more) through their pre-orientation modules in Canvas. We’ve created this page so that you can find the most pertinent information without having to read over your student’s shoulder!

Contents

Use the links below to jump to different sections on the page (or just scroll down!)

 

Travel Info, Parking, and Check-In

This page has directions to campus and information about how to get around once you get here. There’s also information about parking and check-in for in-person orientation sessions.

For in-person advising appointments, your student will receive an email with personalized parking instructions for the day of their appointment.

Parking & Travel Info

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Mizzou Life

Residential life

Explore your student’s new home, find answers to frequently asked questions and learn about new student move-in.

Disability Center

Help your student start the process of establishing housing accommodations now, and continue with academic accommodations after they’ve registered for classes.

Campus Dining Services

Parking & Transportation Services

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Mizzou Families

Located in the Office of the Dean of Students, Mizzou Families provides programs and services to inform, educate, and assist family members of Mizzou students. Programs include Family Weekend and Spring Family Fling.

On the Mizzou Families website, you will find resources including the Mizzou Families Calendar, the family assistance phone line, contact information for important campus resources, and advice on a wide range of topics related to parenting a college student. We encourage you to sign up for the mailing list under the “Stay Informed” tab. Visit families.missouri.edu for more info.

 

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Student Financial Aid

The Mizzou Student Financial Aid Office promotes excellent customer service while educating students, families, campus, and the community about Financial Aid resources in order to promote access in higher education. SFA strives to administer aid programs in an accurate and equitable manner while complying with federal, state, private, and institutional rules and regulations.

View the Student Financial Aid Task Center in MizzouOne

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Cashiers Office

The Office of Cashiers, a unit within the Division of Finance, is responsible for managing student finances and consists of five main areas: student account billing and collection, cashiering services, refund processing, sponsor billing, and institutional student loans.

The Student Center page in myZou is a student’s main resource page for functionality within myZou. The following video demonstrates a few of the most common features a student will utilize in their Student Center. Note: for you to pay your student’s bill on their behalf, you’ll need to be added as an Authorized User on their account. More on that below.

TouchNet is the billing and payment system used by students and authorized users to manage the student account.  The following video exhibits a few of the most prevalent functions used in TouchNet.

Billing

Semesters are billed by dividing each semester balance into minimum monthly payments. The Summer semester has 3 minimum payments and the Fall and Spring semesters have 4 minimum payment due dates. Bills are run on the 15th of each month (or closest business day to the 15th if it falls on a weekend/holiday) and due the 10th of the following month. Students and Authorized Access users will receive an email notifying them of the bill that is ready to be viewed in TouchNet.

Cashiers Office Resources

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Campus Safety

Campus Safety Resources

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Missouri Residency

Residency may seem simple, but it is a complex decision and requires several steps your student must prove and several documents they must provide. It also may not benefit them if it changes their financial aid and scholarship awards. You can get all the details to assist your student in this decision and the process to establish Missouri residency in the residency section of our website at the Office of the University Registrar.

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Academic Resources & Support

Mizzou has multiple programs to help your student succeed in their studies. Students with disabilities can also find academic support and accommodations through the Disability Center (mentioned in Mizzou Life section above).

Learning Center

The Learning Center provides peer and professional instruction to enhance students’ academic performance at no extra cost. Programs within the Learning Center include the Writing Center, NetTutor, Tiger Tutors, Private Tutoring, Study Plan Consultant, the TRiO Program, and other resources.

Writing Center

As part of the Learning Center, the Writing Center provides free and confidential tutoring support for anyone with an MU pawprint and password. Their trained staff, made up of MU undergraduate and graduate students, can assist with any piece of writing, at any stage of the writing process, for both course-based assignments and application materials like personal statements and cover letters. Writing tutoring can be accessed via their website by either scheduling a face-to-face (or Zoom) appointment or by submitting drafts to the Online Writery and receiving feedback via MU email.

Campus Writing Program

The mission of the Campus Writing Program is to invest in teaching with writing for learning across the curriculum.

Transfer Center

The Transfer Center is a space where the transfer student community comes together at all stages of the transfer process. The Transfer Center provides admissions coordinators to navigate your transition to Mizzou, advisors to guide you in your academics, and programming (like the Transfer Experience and Advising Mentors program) to keep you engaged in the Mizzou community.

Multicultural Certificate Program

The Multicultural Certificate is the representation of a student’s effort to learn about other cultures by taking approved classes at the University of Missouri. These cultures include other countries, ethnicities, LGBTQ, disabled, and other communities.

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myZou & MizzouOne

myZou is Mizzou’s online student information system that manages information and activities surrounding admissions, registration, grading, financial aid, tuition and student charges. The Division of Information Technology has a manual to help your student get started.

MizzouOne is a student-focused tool that provides a searchable list of links to helpful resources and information. Encourage your student to download the the MizzouOne app for help on the go!

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Student IDs

Your student’s Mizzou ID is important: it’s their room key and their access to campus dining meal plans.

Photos for student IDs are submitted online using the ID Card Photo Submission form. All photos must be approved, so encourage your student to read the directions carefully.

Students attending an in-person orientation or advising session should submit their photos at least one week ahead of their orientation session or advising appointment. As long as their approved photo is received a week or more ahead of time, your student will receive an email saying their ID is ready for pick-up, and they can get their card while on campus.

Students attending virtual sessions will receive an email with instructions on ID pick-up after they submit their photo online.

For more information, visit the ID Cards webpage.

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MU Student Health & Well-Being

The University of Missouri is committed to supporting student health and well-being through a network of care that includes the Counseling Center, Student Health Center, and Wellness Resource Center. Our holistic and integrated approach to well-being helps connect students to treatment options, build skills that support overall well-being, get involved, and thrive at Mizzou.

Counseling Center resources

Student Health Center resources

Visit the MU Student Health & Well-Being’s new student page for more information, including:

  • Immunization requirements
  • Student health fee
  • Insurance information
  • Financial assistance

Student Health & Well-Being website

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Office for Financial Success (OFS)

The primary mission of OFS is to improve the financial well-being of individuals within the MU campus community through one-on-one coaching sessions, group workshops or seminars, and online services. OFS focuses on helping MU students graduate. OFS works closely with the Department of Personal Financial Planning (PFP), Student Health & Well–Being, Student Financial Aid, Off-Campus Student Services and others to serve the student population.

Encourage your student to check out the resources available through the OFS website at financialsuccess.missouri.edu.

 

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The Mizzou Store, Textbooks, and TigerTech

TigerTech

Students can start the semester off with the tools they need to navigate their classes successfully. The TigerTech Support Desk is here to help!  Download the TigerTech Quick Guide on the DoIT website.

Computer and Accessories bundles

The experts at TigerTech can help you and your student decide which PC, software and accessories fit your needs. Select from a variety of Dell or Apple products. Learn more at The Mizzou Store.

Free/Low Cost Software

Students can purchase an Adobe Creative Cloud license for only $40 — saving more than $500 off the retail price! This license gives Tigers access to every Adobe Creative suite desktop application, cloud-based storage and more. Your student can also download the latest Microsoft Windows 11 for free. Find out more on the DoIT website.

IT Training Resources

Live training sessions are currently available for OneDrive, Teams, shared calendars and more. Training sessions are approximately 30 minutes long, and students can access them using their UM system username and password. Watch live sessions or recordings on the DoIT website.

Device Compatibility

Not all devices will connect to TigerWifi. This includes some TVs, printers, or other smart devices (Google Home, Alexa, etc.). In some cases, you will need to connect a device using ethernet. Check out our list of compatible devices.

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Still have questions?

We hope so! The resources above are a brief introduction to all the services available to you and your student at Mizzou. Now that you’ve completed your pre-orientation activities, you’ll head into Winter Welcome ready to ask us in-depth questions and really set your student up for success! In the meantime, here are some more steps you can take to get ready:

  • Make sure your student has completed all of their pre-orientation modules in Canvas.
  • Check out the How-To: Winter Welcome page to prepare for your Winter Welcome session
  • Make a list of questions that you and your student can ask during Winter Welcome

If you have an urgent question or need help accessing your orientation session, our Winter Welcome HQ help desk in Zoom is staffed Monday-Friday, 8 a.m.-5 p.m. (Central Time) to help get you where you need to go. Find the link to the Winter Welcome HQ help desk on the How-To: Winter Welcome page. You can also email us at summerwelcome@missouri.edu or call 573-884-9868.