Registration Help FAQs

1. How do I register for orientation?

Please go to the Quick Links section of our homepage and click on “Register Now” to register for one of the orientation sessions. You will need your user name and permanent password. If you do not remember your password, you will need to go to myzou.missouri.edu and click on the link “Forgot Your Password?”

2. I can't log in, how do I reset my password?

Username and Passwords for myZou will be used by the student during their time here at Mizzou. Go to myzou.missouri.edu, and under the username and password section, you will see a blue link that says “Create a Password.” After Clicking on the link, follow the instructions and create a permanent password. After successfully changing your password, please wait 5-10 minutes, then log into myZou. If you can log into myZou, you will now be able to login to the Registration system.

3. I forgot my username to log in?

Username and Passwords for myZou will be used by the student during their time here at Mizzou.  If you don’t remember your username, please contact the Help Desk at 573-882-5000.

4. When I try to register for orientation, I am told I have to pay a $300.00 fee. What is this fee?

All new on-campus degree seeking MU students are required to pay a one-time enrollment fee of $300.00. The fee is refundable until May 1. This fee must be paid in order to participate in an orientation session. If you choose to pay your enrollment fee online through you application status page (futuretigers.missouri.edu/account), please allow 48 hours for the payment to process before attempting to register for orientation.

5. When I try to register for orientation, I am told I have to pay a $300.00 fee. I have already paid this fee, how do I register without paying twice?

Please contact our office at 573-884-9868, we will need to verify the payment in order to reset the fee. This will update our records so you don’t have to pay it twice.

6. I have already sent in money for my guests, and now one or both of them can't attend. What do I do?

If any of your registered guests change their schedule and can’t attend, you must log back into your reservation at least three business days before your session and change your guests to not attending, this will generate an email confirming your refund.

7. What if I need to change my date?

If you need to change the date of your session, please log back into your reservation and select from any of the open dates showing.

If the session date that you want is not available:

  1. Check back frequently to see if a spot becomes available
  2. Select another date that is available to attend
  3. Call our office at 573-884-9868 to discuss other options
8. When will I receive a confirmation email?

You should receive your confirmation email approximately 1-4 business days after you submitted both your payment and reservation.  Please remember that this email will be sent to your MU student email and the personal email that you put on your application.  If you need to change your personal email, please log into your myZou account and update your email address.

9. How do I register for a parking permit for orientation?

The MU parking system is now a virtual system.  Please watch your email address for the link to register your vehicle for orientation.  If your vehicle changes prior to attending orientation, please register your new vehicle and email summerwelcome@missouri.edu with the vehicle that will not need a parking permit. If you will be renting a vehicle, you will have the option to register at orientation check-in. The license plate is required.

10. What if I need to add/remove a guest?

If you need to change any guest reservations, please log back into your reservation at least three business days before your session and change your guest information.  If you are removing a guest you will receive a refund email after you have saved and submitted your changes on the Payment screen or if you are adding any information, you may be asked to submit payment for the additional fees.

11. How do I get directions to campus?

A link to the Map and Directions will be sent with your confirmation letter. If you do misplace it, please check our website for updated information under the Quick Links section.