Registration Help FAQs

1. How do I register for orientation?

Please go to the Quick Links side bar, click on “Register Now” to register for one of the orientation sessions. You will need your user name and permanent password. If you do not remember your password, you will need to go to and click on the link “Forgot Your Password?”

4. When I try to register for orientation, I am told I have to pay a $300.00 fee. What is this fee?

All new on-campus degree seeking MU students are required to pay a one-time enrollment fee of $300.00. The fee is refundable until May 1. This fee must be paid in order to participate in an orientation session. If you choose to pay your enrollment fee online through the Office of Admissions (, please allow 48 hours for the payment to process before attempting to register for orientation.

5. When I try to register for orientation, I am told I have to pay a $300.00 fee. I have already paid this fee, how do I register without paying twice?

Please contact our office at 573-884-9868, we will need to reset your enrollment fee. This will reset the system so you don’t have to pay it twice.

6. I have already sent in money for my guests, and now one or both of them can't attend. What do I do?

If any of your registered guests change their schedule and can’t attend, you must log back into your reservation at least three business days before your session and change your guests to not attending, this will generate an email confirming your refund.

7. What if I need to change my date?

If you need to change the date of your session, please log back into your reservation and select from any of the open dates showing.  If the session date that you want is not available; 1) Check back to see if a spot becomes available,  2) Select another date that is available to attend or 3) Call our office at 573-8849868 to discuss other options.  

8. When will I receive a confirmation email?

You should receive your confirmation email approximately one- two weeks after you submitted both your payment and reservation.  Please remember that this email will be sent to your MU student email and the personal email that you put on your application.  If you need to change your personal email, please log into your MyZou account and update your email address.

9. How do I register for a parking permit for orientation?

The MU parking system is now a virtual system.  Please watch your email address for the link to register your vehicle for orientation.  If your vehicle changes prior to attending orientation, please register your new vehicle and email with the vehicle that will not need a parking permit .

10. What if I need to add/remove a guest?

If you need to change any guest reservations, please log back into your reservation at least three business days before your session and change your guest information.  If you are removing a guest you will receive a refund email after you have saved and submitted your changes on the Payment screen or if you are adding any information, you may be asked to submit payment for the additional fees.

11. How do I get directions to campus?

Directions will be sent with your confirmation letter. If you do misplace it, please check our website for updated information and Quick Links for directions.