Frequently Asked Questions

For information on changes to our Summer Welcome program in response to COVID-19, please visit newstudent.missouri.edu/swonline.

Click a topic below to jump to that section, or scroll down to find your question.

 

Registration

How do I log in to register for orientation?

You will need your MyZou username and password. If you don’t remember your username, please contact the Help Desk at 573-882-5000.

What's MyZou?

MyZou is the University of Missouri’s online course registration system. You’ll use it throughout your time at Mizzou.

The Office of the University Registrar has lots of helpful information about using MyZou at registrar.missouri.edu/registration/myzou-first-time.php.

How do I reset my password?

When your MyZou account is new, you’re given a temporary password, which you should change when you log in for the first time. To create a permanent password, go to myzou.missouri.edu and click “Create a Password.” After you’ve changed your password, wait 5-10 minutes for the system to update, then log in to myZou. If you can log in to myZou, you will now be able to log in to the registration system.

If you don’t remember your password or your temporary password has expired, go to myzou.missouri.edu, click “Forgot Your Password?” and follow the instructions.

What is the $300 registration fee for? How do I pay for it?

All-new, degree-seeking students are required to pay a one-time enrollment fee of $300. If your plans change, your enrollment fee can be refunded until May 1. This fee must be paid in order to participate in an orientation session. If you pay the enrollment fee online, it may take up to 48 hours for the payment to process before you’re able to register for orientation.

You can pay your enrollment fee using cash, check, eCheck (electronic funds transfer directly from your bank account), or credit card.*

*Credit card payments can only be made online. If you visit the cashier’s office in person, the staff will direct you to a computer workstation where you can make your payment. All credit and debit card payments will be charged a 2.75% service fee.

I've already paid, but I'm still getting a payment message when I try to register. What now?

Please contact our office at 573-884-9868. We’ll verify the payment and update our records so you no longer receive the payment prompt.

I paid by eCheck and received a notification that my payment was rejected. What happened?

Sometimes this happens if a number was entered incorrectly. Our office is notified when an e-check payment was attempted but not completed, so this will not affect your reservation and your date will not be canceled. Please send us a check by mail to New Student Programs, G106 MU Student Center, Columbia, MO 65211.

Your summer welcome account will not reflect the returned e-check until our office is notified by the bank. This step usually takes 3-5 business days and the bank will contact you first and notify our office second. If you have further questions about a rejected payment, please contact us at 573-884-9868.

How do I reschedule for a different orientation date?

If you need to change the date of your session, please log back into your reservation and select from any of the open dates showing.

If the session date that you want is no longer available:

  1. Check back frequently to see if a spot becomes available
  2. Select another date that is available
  3. Call our office at 573-884-9868 to discuss other options

I prefer not to register online. What are my options?

Online registration makes it more likely you’ll get a space in one of your preferred orientation dates and offers more convenient ways to pay your registration fee. But if you are unable to register online, please contact the Office of New Student Programs at 573-884-9868 or summerwelcome@missouri.edu.

 

Orientation – General Questions

Why do I need to attend orientation?

Attending orientation helps you start your Mizzou journey off right. You’ll meet with an academic advisor to register for courses. You’ll also get to know other MU students, meet faculty and staff, and learn about life on campus. Orientation is your opportunity to get answers to any questions you have about attending Mizzou.

Our academic departments require all new students to complete all of the scheduled orientation events before they can register for classes, so you must attend the full session—in other words, the info you’ll get at the orientation is too important to miss!

I'm a non-traditional student or veteran. Do I still need to attend orientation?

Yes, you should still attend Summer Welcome (or Winter Welcome, depending on the time of your enrollment). But we understand that, as a veteran or other non-traditional student, you might not need the entire two-day experience offered for our freshman students. You have the option of attending a one-day orientation session instead. If you don’t see this option when you log in to the reservation system, please contact our office at 573-884-9868 for assistance.

Where can I find the schedule for my orientation session?

The schedules for Freshman Summer Welcome and Transfer Summer Welcome are both available in the Orientation section of this site. For Freshman Summer Welcome, Day One consists of informational activities to get you familiar with campus and life at Mizzou, and Day Two will include advising and course registration, which each academic division does differently. For one-day orientation sessions, informational activities take place in the morning, followed by advising and registration in the afternoon. You must complete the first half of the orientation to be eligible for advising and registration.

When will I meet my advisor and register for classes?

For Summer Welcome, day one consists of informational activities to get you familiar with campus and life at Mizzou, and day two will include advising and course registration, which each academic division does differently. For one-day orientation sessions, informational activities take place in the morning, followed by advising and registration in the afternoon. You must complete the first half of the orientation to be eligible for advising and registration.

I've lost my academic guide. How do I replace it?

The academic guide is a planning worksheet that helps students start to figure out which courses they would like to take at Mizzou. It is not required to complete the guide before meeting with your advisor, but it is helpful. You can find an extra copy in the Quick Links menu above or at newstudent.missouri.edu/resources/academic-guide.

 

Life at Mizzou

How do I sign up for Greek Recruitment?

You can learn more and sign up for recruitment through the Office of Fraternity & Sorority Life at fsl.missouri.edu.

How do I get involved on campus?

Getting involved in campus activities at Mizzou can make your college experience more fulfilling and fun. You’ll learn about opportunities for campus involvement during orientation.

A great way to start navigating all of the organizations on campus is to sign up for a consultation with an Involvement Ambassador. They’ll help you find organizations that meet your interests and get you connected with tons of resources and events.

Find out more about campus involvement and Involvement Ambassadors at getinvolved.missouri.edu.

Where will I live?

Mizzou is a residential university, so all freshmen are required to live on campus, and most other students live on or near campus, too.

As a freshman, you’ll start building community right away as part of a Freshman Interest Group, a community of 15-20 students who live near one another and share some general education classes.

Many learning communities exist for on-campus sophomores, juniors, and seniors as well. Learn more about campus housing at housing.missouri.edu/welcome20.

For information about off-campus housing options, visit Off-Campus Student Services at offcampus.missouri.edu.

How do I find a campus job?

You can get a part-time job on campus by either qualifying for a work-study position or through a regular application process. Most campus positions are a 10-12 hour time commitment per week. Mizzou’s Career Center has information about work-study and other campus positions, and Mizzou hosts part-time job fairs to help students find other jobs available throughout Columbia. Find those resources and other helpful tools at career.missouri.edu.

What is there to do in Columbia?

Columbia is a fun, medium-sized town with tons of concerts, annual music and film festivals, a diverse restaurant scene, and beautiful nature trails. Learn more about what makes Columbia a great place to live at admissions.missouri.edu/columbia.

Where can I find out more about majors and academics?

Head to majors.missouri.edu to explore Mizzou’s undergraduate degree programs, and find out more about academics at Mizzou at admissions.missouri.edu/academics.

Where can I learn about scholarships and student loans?

Visit admissions.missouri.edu/costs-and-aid to find information about paying for your education. Admitted students can also contact the Office of Student Financial Aid by visiting financialaid.missouri.edu.

Where will I buy books and other class materials?

Many students buy their books through the Mizzou Store, located in the Student Center. After you’ve registered for classes at orientation, you can pre-order your books online so they’re ready for you when school starts. The Mizzou Store’s website, themizzoustore.com, also offers price comparison for all of the major online book stores, like Amazon—many times the Mizzou Store offers the cheapest price.

Where can I find tutoring and other academic help?

The Student Success Center offers free tutoring and other academic support services to all Mizzou students. They can also help you with choosing a major or deciding on a career. Visit success.missouri.edu to learn more.

Where can I learn more about study abroad programs?

Mizzou’s International Center offers study abroad programs all over the world and has scholarships and other financial aid to help students take advantage of these life-changing opportunities. Learn more at international.missouri.edu.

 

Still have questions? Contact us for more information.